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    Terms and conditions

    Returns Policy

    • A full refund will be provided for any goods returned to our warehouse within 30 days. Shipping expenses, in both directions, are not refundable.
    • We are confident that all water spots can be removed from the surface of your glass. Our product, Glasso water spot removal will easily do the job. But if your glass is so damaged that the surface of the glass is white, the Drill Mounted Polishing Kit should be used to make the job quicker.

    Privacy

    • The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.
    • Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

    Delivery Times

    • We will process your order within 1 business day following payment in cleared funds.
    • Payment by online banking cannot be checked until the next business day.
    • We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery domestically, or 1 week internationally.